BikeRS

Carlo Moretti

2025-08-27

Google

Ho segnalato un problema tecnico al freno anteriore al mattino quando ho preso in consegna la bici livello premium (90€/giorno) Mi è stato detto che non era niente. Dopo un ora il freno a smesso di funzionare a metà del trail. Ho perso 2 ore per cercare un rental che mi aiutasse. L’ho trovato e mi hanno informato di quale era il problema tecnico. Con altre 2 ore di impianti ho riportato la bike che mi è stata cambiata. Naturalmente ho perso il mio gruppo che nel frattempo si è fatto la sua giornata e sono rimasto solo. Alle 3 ho potuto ricongiungermi al gruppo per riportare la bike indietro alle 5. Mi era stato detto che mi avrebbero rimborsato il noleggio ma al ritorno mi hanno risposto che non era vero che avevo avuto un problema e che non mi avrebbero rimborsato. Mi sembra un pessimo atteggiamento.

Dejan Mihajlovik

2025-06-28

Google

10 stars rating! Everything was smooth and the bikes were high-end and solid. We rented normal full-suspension bikes and e-bikes as well. Stefan will help you with anything! Highly recommended rental place!

Silke Wassmer

2025-09-17

Google

Uns ist heute eine Fahrradkette gerissen. Prima Service, prompt repariert und das auch noch kurz vor/während der Mittagspause. Echt weiter zu empfehlen!

Vincenzo Bergomi

2025-06-19

Google

Proprietario molto disponibile e gentile
Grazie a lui ho potuto fare la Hero sabato 14 giugno 25 perchè avevo lasciato a casa le scarpette da mtb
Lui gentilmente me le ha noleggiate e mi ha cambiato i pedali
Consiglio vivamente
Ha aiutato anche altri ciclisti in difficoltà prima di partire alla gara
Bravo e Grazie mille
Vincenzo Bergomi

Gudmundur Josepsson

2022-10-25

Google

This place is the pits. The owner does not have a clue about the concept of customer service. At the time we were there, they had five regular bikes and only one in size XL which I needed. Not fun when I showed up with my friend who also requires a bike in that size. Our tour started at 9 pm in the morning (not arranged by them) and the owner said they could meet us at 1 pm because they were busy elsewhere. Story after story like that and no need to go into further details, but they certainly deserve my only one-star rating so far. Keep in mind that my review is based on renting regular mountain bikes from these guys, not e-bikes. They have a greater selection of e-bikes.

Tomas Molnar

2025-08-07

Google

This shop has a most parts out of selva and saint cristina...well recommend. Very helpful staff

Michael Kilduff

2024-07-17

Google

I contacted the owner and booked a road bike online before travelling to the dolomites from Australia.
When I arrived the bike was ready to go and I enjoyed riding it around the area for two days. The bike was good. The owner was well organised and friendly, he even gave me a gel and bar for my ride.
Highly recommended.

Eric Wang

2024-07-16

Google

Pretty shocked that this place has such good ratings, but personally my experience here was largely negative.

Pros:
- Good location in heart of Selva and easy access to Vallunga, Ortisei, many mountain trails, etc.
- The guide Giorgio was very knowledgable about the region and mountain biking in general. We had a good time riding and he gave me interesting information about the region as well as good pointers to improve my biking

Cons:
- Inventory. My fiancee is pretty small and light and their smallest bike clearly did not fit her. She was clearly uncomfortable mounting and dismounting the bike and couldn't safely operate the seat riser, but the owner insisted on her taking the bike because he didn't want to lose out on a deposit. Bad customer service but even worse, outright dangerous
- Tour Difficulty. I had requested an easy ride in my inquiry. Now that I am familiar with the region, a route through Ortisei and the Mont Suec Gondola to Alpe di Siusi would've been appropriate. Instead, they opted for a more difficult route and pushed my fiancee way outside her comfort zone because they wanted her to improve as a rider. Totally mismanaged my expectations as I wanted something relaxing for us to do together, not because I want her to pick this up as a hobby or anything. Keep in mind, they opted for this more difficult route while my fiancee could barely even ride her vehicle
- Customer Service. Because of the previously stated point, I requested a partial refund for my fiancee's portion as she ended up not riding at all. I think I was being pretty fair when I said they should keep the deposit because they did hold the bike for us, but yeah the bike ended up not fitting and the tour ended up being for one person and not two. They refused to provide any kind of reimbursement and the owner was pretty rude about it. Currently disputing the charge and will hopefully get refunded via credit card provider

Overall - there is no shortage of e-bike rentals in the area, and I would highly recommend going with a different service. The convenience is easily not worth the headache working with these people

stefano bianchi

2023-09-06

Google

Pessimo. dovevo semplicemente regolare il serraggio dei coni del mozzo posteriore della mia trek rail 5, e tale richiesta mi si rispondeva che essendo mozzi economici non c'era niente da fare e che non voleva metterci le mani, erano le 9 del mattino circa ed il negozzio era vuoto. Altri e bike shop mi avrebbero fatto il lavoro per la sera.Ho perso cosi' l'ultimo pomeriggio di ferie che volevo trascorrere al passo gardena. Tornato a casa ho ri solto il problema con gli strumenti adatti nel mio garage. Sconsigliato.

negative One

2024-06-29

Google

PERFECT! They help me with broken hub, unfortunately they did not have parts to replace the hub, but have a brand new DT Swiss wheel set. The mechanic replace the wheel. He saved my holidays! Thank you so much!

Tobias Klassen

2025-06-04

Google

Ottimo servizio, proprietario molto gentile e professionale! Da consigliare!

David Morgan

2023-08-31

Google

Amazing service, BikeRS saved our day when we were a long way from home. A damaged brake hose on my wife’s bike 1/4 into the Sellaronda loop could have been the end, but they took it on right away, repaired and blead at a really good price. He could have charged whatever he wanted but didn’t. Lots of the right spares for the location, brake pads, rotors, chains and the like.

Luca

2024-03-21

Google

Gentili e professionali, sono anni che noleggio le loro bici, che ci sia il sole o la neve hanno sempre una due ruote da affittarmi. Materiali di qualità, manutenzione di buon livello. Consiglio di rivolgervi a BikeRS

KnallhachT

2024-06-21

Google

Super Service und nettes Personal, man bekommt alles erklärt wenn man nach fragt. Des Weiteren bekam ich ohne Termin eine schnelle Reparatur. Weiter so 👍, jederzeit wieder.

evan gerber

2023-06-28

Google

I was really impressed with this place - clearly it’s a smaller shop and caters more to avid cyclists. Prices were very competitive and the road bike I got for the sella rondo was outstanding (the chain was maybe a little dirty, but still shifted beautifully). Before renting I checked a number of places and this was by far the best bike for the cost.

Martin Corby

2023-09-11

Google

Third time using Stefan and Romans excellent service at Bike RS. Always helpful, nothing too much trouble.
I would highly recommend them for bike hire in Selva, Val Gardena.
(See you next year !)

Matus Vlna

2024-06-06

Google

Top bike service! Only service that could actually solve my bike problem and did it very fast, 10/10 recommend. Thank you (the Slovak guy)

Belinda Verhuven

2023-07-01

Google

Danke für den schnellen und sehr guten Service!
Ich habe am Abend mein Rennrad aufgrund von Problemen mit der Bremse vorbei gebracht. Am nächsten Morgen war es bereits zu einem moderaten Preis repartiert.

Jochen Diller

2024-08-09

Google

War auf der Sella Ronda und hatte einen Defekt. Mir wurde sofort und kompetent geholfen. Zu empfehlen!

Sonja Senoner

2025-07-08

Google

kundenfreundlich und hilfsbereit 👍 alles top