Alpitude Components

Negozio di biciclette en Parrocchia (Trento)

4 (4 recensioni)

Ultimo aggiornamento: 25 maggio 2026

Informazioni sull'attività

Descrizione: Alpitude Components è un'azienda riconosciuta a Parrocchia, dedicata a soddisfare la richiesta di Negozio di biciclette e servizi correlati. Situato in Loc. Are, Alpitude Components è accessibile per coloro che cercano servizi correlati. Per un servizio affidabile, Alpitude Components mantiene un focus fermo verso l'eccellenza in Negozio di biciclette. Per maggiori informazioni, è consigliabile contattare Alpitude Components.
Attività: Negozio di biciclette
Indirizzo: Alpitude Components, Loc. Are, 38060 Parrocchia TN
Sito web: https://alpitude.cc/

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Ingresso accessibile in sedia a rotelle
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Recensioni di Alpitude Components

4 (4 recensioni)

Ultima sincronizzazione: 22 aprile 2026

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Mathew Williams

2025-06-30

Google

Unfortunately very poor product and after sales. After 48 years this is the first time I am leaving a poor review. After 2 months waiting for a replacement stelvio HS7 mount to be told after I complained about the poor quality of the product that because I am complaining I will not receive the updated version I was promised and I will receive another original version which is the poor design again🤷 I am absolutely appalled by the service.

Risposta del proprietario:

We are disappointed about this review as what is written is not completely true:

1)Mathew after seven month of use sent us a warranty claim for our mount because there was a break in the screw zone.

2) We replied to him saying that we're going to re-design all mount range (mainly due to the new devices on market like Wahoo ACE and Garmin 1050 and also bike models) so we would like to send directly the upgraded version of the mount (thinking to done a good thing for the customer). Note that the mount is not available for sell so we informed the customer that there was some time to wait before shipping (never wrote an exact date - OUR EMAIL "It could be early may". We used conditional)

3) Mathew accepted to wait and receive the new updated model instead of the actual Stelvio HS .

4) Since we had some weeks of delay on new mount release Mathew requested money back after 7 months from purchase. We replied that isn't possible since refund policy works until 2 weeks after receiving the order. For this reason we clearly asked to him if he would like the new updated model available from mid june or the actual version of Stelvio HS? Mathew reply that he wants actual Stelvio HS .

So we replied to all the emails and offered the due support as always.

Lesya Vasyutyk

2023-12-03

Google

High qualità products. Thanks to the unique design of their products my bike looks really cool.

Keyshore Kodolikar

2023-10-07

Google

I have just received the Gardenia Carbon saddle and the Stelvio Computer mount. The products are absolutely fabulous. The saddle design is such that it's comfortable. Andrea Sega is great to deal with, he has gone out of his way to ensure that my order is delivered in time. Alpitude Components are highly recommended.