All4cycling

Grazie per la tua recensione! Siamo felici di esserti stati d’aiuto e di essere per te un punto di riferimento nella zona. Ti aspettiamo presto 😊

Ci dispiace davvero leggere della sua esperienza e grazie per questa segnalazione. Stiamo lavorando per migliorare l’assistenza in negozio, potenziando anche gli strumenti multimediali per ridurre i tempi di attesa e offrire una consulenza più completa.

Per noi è molto importante che il cliente abbia l'esperienza che si aspetta. Ci auguriamo che voglia concederci un’altra occasione in futuro.

A presto.

We’re sorry that the delivery took longer than expected. We are constantly working to improve our shipping times and provide a faster service. Thank you for your feedback — we hope to offer you a better experience next time and earn the extra stars. See you soon!

Es tut uns sehr leid, dass die Größen der gekauften Produkte nicht Ihren Erwartungen entsprochen haben. Passform und Maße werden direkt von den jeweiligen Herstellern festgelegt und liegen daher leider nicht im Einflussbereich von All4cycling.

Selbstverständlich bieten wir ein entsprechendes Rückgabeverfahren an und stehen Ihnen gerne vollständig zur Verfügung, um die Situation zu klären. Sie können unseren Kundenservice jederzeit unter [email protected] kontaktieren und dabei Ihre Bestellnummer angeben. Unser Team unterstützt Sie gerne bei der Rücksendung und Rückerstattung.

Vielen Dank, dass Sie sich für All4cycling entschieden haben.

Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Sie mit der Online-Bestellung und der Abholung vor Ort zufrieden waren und auch unser Angebot an Rennrädern geschätzt haben. Wir freuen uns darauf, Sie bald wieder bei All4cycling begrüßen zu dürfen! 🤗

We are sorry that the order was not shipped within the expected timeframe, and we understand your disappointment, especially if you needed the product by a specific date.

We would like to investigate what happened, but without any order details, we are unable to trace the case.

Please contact our customer service team at [email protected] and provide your order number, so that we can carry out all the necessary checks and identify a possible solution.

Thank you.

We’re sorry that the product you received did not meet your expectations. The images shown on our website may sometimes be renders or official still-life photographs provided directly by the manufacturer; for this reason, there may be slight differences in the appearance of the colours or certain details compared with the actual product.

In any case, if you are not satisfied with your purchase, you can request a return and receive a refund in accordance with the terms indicated on our website. You can contact our customer service team at [email protected] or submit your return request directly through the “Easy Return” link in the footer of our website.

We remain available to assist you and find a solution as quickly and easily as possible. We hope to provide you with a more positive shopping experience in the future.

Best regards

We’re sorry to hear about your rating. Please contact us so we can better understand what happened.

Gentile cliente, ci dispiace molto per l’attesa e ci scusiamo sinceramente per il disagio. In questi giorni abbiamo avuto alcune difficoltà legate alla gestione del personale, che hanno inciso sul servizio in negozio.

Stiamo già lavorando per migliorare l’organizzazione interna ed evitare che situazioni simili si ripetano. Grazie per la segnalazione.

Grazie Raffaello 👍🏻🚴🏻‍♂️