Ridemovi

Peter Meier

2025-12-03

Google

Erstes mal gefahren, Scooter bleibt nach 200m stehen und Fahrt lässt sich nicht beenden. Dann werden 30min Fahrt abgebucht. Kundenservice gibt es keinen, nur Chatbot der nichts versteht.

antonio schiavone

2025-11-11

Google

Per inutile , funziona solo a Firenze e non in provincia. Inutile ! Ero all'isolotto e dovevo andare a casellina e mi ha fatto andare a forza alla coop di ponte a greve , altrimenti non mi faceva chiudere e rimaneva a spese mia all'infinito. L'unica cosa positiva era la Bice elettrica che faceva il suo dovere.

Jonki tina

2025-11-03

Google

Really a bad review for the ridemovi I parked in bicycle area why they take 80€ form my credit It’s was my last money I wanted my money back 😭because It’s was for my appointment at hospital really bad review 😖

Ken Gillett

2025-10-23

Google

Terrible don’t use unless you have lots of money
Because they will take it.
Ended up with over £50 charges & had to push the scooter
Not happy is an understatement

Orlando Brock

2025-10-19

Google

They hook up your credit card and try to charge you forever. They also make it really difficult to cancel the subscription.
(I didn't want a subscription, I just wanted to ride a bike)

Anthony Hughes

2025-09-28

Google

Straight up scam, you park where they tell you and then charge you 20€ for "parking outside of parking zone". Will be raising it as fraud when returned to the UK

Peter Pauly

2025-09-02

Google

Absolute Abzocker. Informationen extra unklar und zweideutig. Keine Antwort auf Nachfragen. Tagespass gekauft und nach 2h schon mehr als das doppelte abgebucht worden.

A K

2025-08-18

Google

Wunderbare Elektrofahrräder die am Lido fast an jeder Ecke stehen! Stabil, bequemer Sattel, großer, stabiler Korb vorne und große Reichweite. Mit der App leicht zu finden und zu bedienen. Sehr zu empfehlen um den Lido sowohl bei Tag als auch bei Nacht zu erkunden!

Nancy Perez

2025-07-30

Google

They always over charge you, they make you to get into a monthly service and then they make it difficult to cancel the service. They know what they are doing. We paid almost €10 for a short ride and keep paying for 3 months extra €5 they will not help you to get a refund regardless they know you not are in Italy. Do NOT use them.

Daria

2025-07-19

Google

Fraud alert
I installed the app, registered, entered all required information, and verified my card (they charged €1). I paid for the subscription and the payment went through. Then we found a bike and tried to rent it — and guess what? Nothing worked.

After scanning the QR code on the bike, I was met with a blank white screen. That’s it. And yes, I checked everything — strong internet, Bluetooth enabled, all app permissions granted. I tried restarting the app, logging out and back in, and even rebooting my phone. Nothing helped. We found two more bikes and tried again — same result.

I contacted support and received an auto-reply saying I’d get a response within 24 hours. There’s no phone number to call. I sent two more emails after that and got two more auto-replies with ticket numbers and the same 24-hour promise.

Guess how many days have passed? Five.
Guess how many actual replies I received? Zero.

Did they charge my card? Yes.
Did I waste two hours in Barcelona trying to rent a bike? Yes.
Did I get anything for my money? No — just frustration, time lost, and now the hassle of writing reviews and trying to get my money back.
Fraud

marco figus

2025-07-14

Google

Acquistato pacchetto da 2.5 € con 1,5€ a corsa.... Usata 1 sola volta per 10 minuti. Totale finale 5,90. Nessuna possibilità di capire perché quella cifra. Reclamo respinto senza spiegazione. Una truffa autorizzata. Mai più

René Høj

2025-07-05

Google

When you get lucky the ride works its great.

But the last 5 rides have been broken. Flat tire, severel with truttle issue. So many errors.

I bought a subscription because i cant walk far with my foot (injury 2 years ago)

But this is worse, because i ride out but then i am forced to walk. Very bad. I do not recommend