EagsBike

Ace DLS

2026-02-10

Google

still haven't received my parts, I ordered before NY and paid $60 for shipping..which costed more than the parts. the receipt amount didn't match the final amount.
they took my money very quickly but took a week to send it to fedex...now there's an issue with Fedex...I'll update when I get my package. they are trying to say its fedexs fault when in reality they messed up from day 1.
Update- Still havent received what a paid for. I've been patient. I've been asking for my refund and they will not give it to me claiming they need to wait for FedEx. Ive been asking for a refund for a week. Its the 26th now they are saying I'll get products or a refund after I've clearly been asking for my money back. Its now in visa and paypals hands, I had to dispute the charge because they would not refund me. Now they claim its me who has locked the funds therefore they can't refund me. lol. This should all be VERY TELLING on the type of business owners I'm dealing with. Lies, no accountability, blaming the customer, blaming fedex, I have so much proof to show who ever is running that place is incompetent. I might add more photos we will see. *update 2/10, finally my refund is processing. I had to dispute the charge and make visa/paypal get my money back. Unfortunately I had to ask way too many times for my refund and got nothing after every time they said they would refund me. Welp. Had to pry it out of their grubby hands I guess...but I got mines back.

Ace DLS

2026-01-31

Google

they are trying to blame fedex atp, but at first they blamed me. when really its *their fault! Ive been asking for my refund since the product is lost, NOT MY FAULT. They claim they will give me a refund, then don't, then they say I will get a refund or product, then they say refund, now all of a sudden somethings updated on the 26th with fedex- yet the package is still not moving, now I have to 'wait for tge process" according to them for my refund. BS.
I've been asking for my refund for 2 weeks. They are basically trying to keep my money or make me wait for the product and return it.. but Im sure returning and then getting my refund will probably take a year... or something will happen with the product upon return and I will be to blame...losing money regardless. Mind you I paid 60$ for shipping and contacted them to confirm the address was ok before they sent the info to fedex. they didn't respond and took my money. Ive never had such a difficult time getting my refund that is clearly owed to me. especially after asking for it MULTIPLE times and being told I would get my refund. They are always changing their excuses. I have proof of all these claims also.

Dora L.

2026-01-08

Google

Venditore preciso, disponibile e gentile.mi ha seguito dall' acquisto al montaggio e ha risposto a tutte le mie domande sempre con gentilezza.acquistato bici engwe ep2 pro.arrivata nel suo scatolo originale,tutta imballata e perfetta.lo consiglio fortemente.

DOMENICO FELE

2025-11-26

Google

Spedizione andata a buon fine ottimo GLS....la bici è bellissima ed è stato bello anche montarla mi sono divertito tanto....un 'applauso a tutto lo staff di Eagsbike consiglio vivamente di acquistare da loro in totale sicurezza e tranquillità.

Andrea Viva

2025-10-28

Google

Azienda seria. Titolare disponibile e onesto!
Se non ha la bici in pronta consegna te lo dice, se invece ce l’ha te la spedisce rapidamente. Bici acquistata giovedì, spedita lunedì e arrivata martedì con corriere GLS. Ottimo packaging e accetta Paypal. Grazie! Comprerò ancora!

Andrea Frassineti

2025-10-24

Google

Acquistato mini cross per mio nipote, arrivato dopo 2 giorni dal pagamento in imballo originale, tutto perfetto! consigliato!!!

Alex & Tabita See

2025-10-20

Google

I ordered some accessories for my Engwe and the shipment to the USA was fast and packed very well. I’m very pleased with this company. Definitely recommend.

Luciano Faralli

2025-10-09

Google

Venditore eccellente, serio e affidabile, effettuato ordine di bici elettrica Drvection at20 martedì e giovedì è arrivata in confezione originale impeccabile, montata e prvata subito, perfetta, prodotto esattamente come da descrizione, mi sono trovato benissimo. Consiglio vivamente Eagsbike. Grazie ancora.

Leopant Leo

2025-09-15

Google

Esperienza più che positiva.
Il proprietario, Andrea, persona speciale.
Consigliatissimo.

Emilia Cassetta

2025-09-12

Google

ho comprato la drvetion è arrivata tutta graffiata, dopo un mese e mezzo la bici non funziona più. Il fornitore non vuole assumersi nessuna responsabilità, vi sconsiglio di comprare da questo fornitore

Pasquale Sallustio

2025-09-11

Google

Ho appena acquistato una ep2 pro arrivata con un super imballaggio negoziante super gentile e disponibile mi a seguito dall'inizio fino alla consegna rispondendo a tutte le mie domande consiglio a tutti questo negozio

Matteo Amadori

2025-08-05

Google

Esperienza super positiva acquistato engwe ep 2 boost arancio arrivata imballata alla perfezione senza un graffio.. chat che risponde a qualsiasi ora e a qualsiasi domanda .. complimenti e grazie Matteo da livorno