Puglia Cycling

Peter van

2026-04-24

Google

To be honest, I didn’t have a great customer experience. From April 15–22, I rented a road bike to explore Puglia. The start was fine (even though I received a different bike than the one I reserved, which was beyond their control). The trouble began on Sunday when I had a breakdown and couldn’t continue riding (broken spoke). Puglia Cycling was unreachable, and I had to walk over 3 km with my bike on my back to the nearest village. There, I finally managed to arrange a taxi back home.

On Monday morning, I went back to Puglia Cycling with my bike on my back again. To my great surprise, they told me that not only were the incurred costs my responsibility (even though I couldn’t ride that day), but that would also have been the case if they had picked me up. What I found even stranger is that any repair costs would also be charged to the customer. I understand this for intentional damage, but issues like this should be covered by the rental company, as they are responsible for how maintenance is handled.

In the end, as a gesture of goodwill for the missed day of cycling and the inconvenience, the company did not charge me for the repair. But be warned if you rent a bike here: repair costs are at the customer’s expense!

Chefie MX5

2025-11-20

Google

I recently completed an 8-day cycling tour through Puglia, travelling from Alberobello to Lecce, and the entire experience was exceptional. From the initial introduction and bike drop-off to the daily routes and overall organisation, everything was well planned and easy to follow — perfect for someone with basic cycling experience.
The scenery along the way was stunning, and the routes offered a great balance of iconic tourist highlights and authentic local charm. While the famous Trulli towns, Ostuni, and Monopoli were wonderful to visit, one of the most memorable moments was spending a relaxed evening in the small town of Martano. Sitting in the town square on a warm Friday evening, watching the locals enjoy their night, was a refreshing and genuine change of pace.
The accommodation throughout the trip exceeded my expectations, especially as a solo traveller. I was prepared for simple single rooms, but the B&Bs were exceptional, and the hosts were welcoming and attentive.
The bike supplied — a Specialized Diverge Carbon gravel bike — was a perfect fit and ideal for the mixed terrain. I would not have opted for a road bike, as some sections included gravel and light off-road tracks.
Overall, this was a fantastic experience and a true highlight of my travels in October 2025. I highly recommend Puglia Cycling and this tour to anyone considering exploring the region on two wheels.

Chiara Vecchi

2025-10-25

Google

Ottima esperienza con Puglia Cycling, abbiamo noleggiato 4 bici per fare la Rotta dei due Mari da Polignano a Taranto, ci siamo trovate molto bene, le batterie delle bici sono durate a lungo. Personale cordiale e disponibile, ci è stato fatto anche lo sconto del 10% per aver fatto la Rotta dei due Mari.
Grazie e alla prossima!

ECK VIRGINIE

2025-10-17

Google

Merci à votre équipe, belle expérience que ce road trip à vélo ds les Pouilles
Une équipe a l’écoute, réactive et des vélos adaptés à ce périple…
Merci, Virginie

Boris Bakovic

2025-09-04

Google

I was visiting Puglia from San Francisco and interested in a legit road ride in the region. I made arrangements with Puglia Cycling to have a road bike ready for me on a specific day and time using email.. Emmanuela was extremely helpful and communicative, locking in every detail with me (e.g., date, time, bike type, bike size, tire size, etc.). At my request, she provided me with a 50-mile ride through the most scenic areas with a gpx file I could upload to Strava and my Garmin device. Emmanuela was also very responsive when I had to change the date of my planned ride last minute. On the ground, she made special arrangements with me to pick up bicycle early, before opening time, so that I could avoid the hottest part of the day. On the morning of the ride, I showed up to meet her colleague for final bike set up details including changing seat height, etc. Pepino was also super resourceful when I noticed that my Garmin had lost its charge on the flight over. He gave me a portable USB charging device to place in a handlebar bag to power my Garmin for the road, so that I would have turn by turn directions. Life saver. The bike was in perfect mechanical condition, like new. It came with a saddle bag with all the necessary supplies (multitool, patch kit, spare tube). The bike had two water bottle cages and a mini pump. The handlebar bag had a cable lock (which actually came in handy) for a cafe stop. The route was everything I'd hoped for: scenic, light car traffic, challenging for half day. It navigated an established Italian bicycle route and the Via Francigena. I wholeheartedly endorse Puglia Cycling. Thanks to them for an extraordinary experience.

David Dzienciol

2025-09-04

Google

Would give them 6 stars if I could. Amazing service and wonderful bike. Can't fault them

Robert_Jakub Cichecki

2025-08-21

Google

I can wholeheartedly recommend this company. I rented a Merida Scultura 6000 for eight days. The communication with the people at Puglia Cycling was excellent. I received thorough answers to all my questions. The bike itself was fast and light, and in excellent condition. Furthermore, the people I contacted were incredibly empathetic and knowledgeable. I will definitely use their services again if I'm in the Bari area.
Gaetano, Emanuela one more time - thank you. You made my holiday! 10/10

Łukasz Kuśmierek

2025-08-14

Google

Profesjonalna i miła obsługa, dobry sprzęt.

Carol Cwajg

2025-07-31

Google

We had a wonderful time with Gaetano in our biking trip across Martina Franca and Locorotondo. Gaetano knows the way like the palm of his hand. He was warm, welcoming and took us on an amazing tour of the beautiful puglian back roads. We ended the trip with a fantastic outdoor dinner at a local winery/restaurant. We also wanted to thank our other friend Gaetano, who was supporting us with his car as we biked along. This bike trip is unmissable!

Gallant Chen

2025-07-17

Google

Great service with my bike rental. No guide was available but they provided some great routes to explore ;) would recommend!

Don Baty

2025-06-21

Google

I rented a carbon endurance road bike from Puglia Cycling for two days while in Polignano a Mare. Very reasonable prices for a well maintained and high quality bike. They provide everything you need to including a lock, patch kit, seat and handlebar bag, multitool, and a water bottle at no extra charge. The staff were all very friendly and helpful. I highly recommend their business. Thank you so much for the great cycling experience, Puglia Cycling!

Patti Duax

2025-06-20

Google

Puglia bikes was great. I called without a reservation and got a bike for a ride to monopoli and around polingnano a mare! $25€ with a helmet and flat repair kit JIC. Thank you!