Fassa Ski Bike - Campitello di Fassa

Terrina Fairbrother

2026-02-13

Google

Fabulous service for ski, boot and helmet hire. Staff take the time to try to ensure the correct fit and size of ski boots and helmets, and also to ensure that you are given the best skis for your level of skiing. However- the best part... if your not happy with the fit of your boots or the action of your skis they are only too happy to exchange for a better fit!
Thank you Franco, Sebastian and Jack for your expertise to ensure or skis are always excellent!

Ian Gaskell

2026-01-20

Google

Shocking service. Bought skis from them. They told me the price but said I could try before I bought and the rental cost would be knocked off the price When I went into buy them, they initially tried to up the price by 150 Euro. After a heated debate they said they would honour the original price but refused to knock the rental off effectively increasing the price. DON’T TRUST THIS SHOP. VERY BAD CUSTOMER SERVICE. AVOID.

I have added the response from the shop below. If you have any doubts about just how bad these people are, read this:

Fassa Ski Bike - Campitello (owner)
21 hours ago
Good evening, you are a friend of the buyer.
However, you were not obliged to buy the ski for
630.00. You couldn't find a new Rossignol which costs 1000 euros on the list price anywhere. I hope your plane doesn't crash when you get home.

sergio ferrari

2026-01-01

Google

Really bad equipment. I rented all my family equipment and my skis brake while going down the slopes the 2nd day of skiing, I had to come from far away by taxi and when I went to return and explained the situation they didn't care and no even refund was offered. I waste the ski pass day plus the taxi plus the rent of the equipment so I would not recommend this shop if you want to have a safe holidays.

Roberto Casarelli

2025-08-26

Google

Biciclette in cattivo stato di manutenzione. Copertoni consumati.
Nessuna spiegazione, nessuna assistenza per la messa in sella.
Personale forzatamente cordiale ma poco empatico e sorridente. Purtroppo una costante in questi posti dove sembra che ti facciano un piacere invece di fornire un servizio.

robert salamon

2025-03-28

Google

Snowboard bindings broke mid slope.
After they changed them, I pointed out that the new ones look like they're going to break soon. I guess the guy didn't know I speak some italian because he swore in such a foul language that shouldn't be spoken even if no one around understands.
If you go here, hope to God you like what you get or else they will literraly assault you without remorse. I didn't feel safe.
Just shameful.

Itamar Schreier

2025-03-07

Google

Sad and miserable shop. Most of the staff are grumpy all day long. The gear you rent comes at a terrible shape. My snowboard shoes were completely full with water. When I reported it to the shopkeeper he ignored me.
Overall, terrible place, better go somewhere else.

עידו שיאון

2025-03-01

Google

Ski gear for 3 persons. My son had un orthopedic issue and the shope gave shoes in 2 different sizes with no additional cost. my board had a small hole and was replaced, no question asked!. my mother ski gave her some trable and agine, it was replased to better ones
exelent sevice
Grazie per tutto!!

S G

2024-11-02

Google

Hired September 2024. Only e-bikes. Helpful when mechanical fault mid ride, (though note several reviewers mention problem with bikes). Saddle very uncomfortable. Very good battery life compared to previous hire on e bike

sara b

2024-09-03

Google

Abbiamo noleggiato 2 e-bike il 01/09/2024 per fare il giro del Sassolungo/Sassopiatto.
Le biciclette erano in cattivo stato di manutenzione: copertoni lisci, forcella rigida, leva dei freni molle, il tutto a scapito del comfort di guida (tralasciando eventuali considerazioni sulla sicurezza). Al rientro dal giro, quando abbiamo fatto notare gentilmente queste cose all’addetto, siamo stati completamente ignorati. Sconsigliato! :)

andrea

2024-08-29

Google

poco corretti nel dire i prezzi delle bici! ho chiamato due volte (ieri e oggi) per sapere i costi delle bici e mi hanno detto i prezzi di una sola bici (muscolare)…non specificando che la bike costasse di piu! l’ho scoperto solo una volta arrivato li! premetto che gli altri che avevo chiamato me lo avevano specificato tutti! quindi alla fine ho pagato di piu e sono restato li! ma attenzione a chiederli bene se chiamate!

De Badeendjes

2024-08-25

Google

Ongelofelijk slecht… dat het bijna grappig werd. Een kleine kale man met pet leek er geen zin in te hebben. Je vraagt voor info, hij duwt totaal ongeïnteresseerd een folder in uw handen & that’s it. Als je wat vraagt, negeert hij zelfs de vraag. Geef die man snel een andere job. Als je niet met klanten om kan, moet je wat anders doen. We zijn naar Northland ski & Bike in Canazei gegaan en vriendelijk ontvangen.

Ben Gillespie

2024-08-24

Google

Initially the service was good with the young guy helping us choose the right size bike. Very helpful. Everything seemed okay but later when riding the hills the gears slipped and chain fell off. After getting grease all over my hands I still put with up with it on the ride and had a good time regardless. Upon returning the older guy asked was everything alright. I politely said the gears kept slipping and the chain came off, I just wanted to let them know so the next person won’t have the same problem. He went onto to say angrily it was my fault and I chose the wrong bike. Completely rude service and things got a bit heated. If you don’t want to get feedback don’t ask. They fail to realise that if it wasn’t for tourist coming to town they wouldn’t have a business. Show some respect for your customers! Will find another rental bike shop even it’s in another town.